In the Internet's early stages, subscribers were not charged a monthly fee for bandwidth use,
but paid by the amount of data used. This method made calculating charges fairly challenging,
and unlike with a monthly fee, can often lead to disputes with customers. Leaving a torrent
client running overnight or being infected with a virus can lead to significant costs. Therefore,
it was of utmost importance that telecommunications companies could find a means of precisely
calculating traffic. The software
solution was created to automate the management of
telecommunications network providers and to calculate services provided for subsequent
billing to customers. The software allows administrators to calculate traffic in real time,
ensuring that subscribers do not exceed set limits. The need to create a billing system with
the given functionality was due to a lack of functional and attractive programs on the market
with advanced features for use in the client's telecommunications network.
The software offers a range of functions:
- Automated accounting and control of traffic consumption
- Real time monitoring of bandwidth and data transfer
- Convenient and efficient tracking of services received and invoices for the client
- Opportunities for clients to widen the range of services and develop the business
- Synchronization of work across communications equipment modules with different interfaces
- Punctual and detailed error reporting
- Automated generation of documents for mail-out to clients (invoices, notifications)
Using the billing system allows organizations to manage the technological processes of
distributing traffic and to make amendments as and when they are required. The application
can be applied across different technologies:
- Data transfer through general access telephone networks (dial-up)
- Wireless communications
Considering the specific requirements for radio communications at base stations, special
management modules have been included in the system architecture. Software adaptors have
been developed for direct communications between incompatible industrial equipment.
The programme allows the general traffic flow to be taken into account, and to track
the traffic flows coming from specific customers in real time. The system adjusts
the bandwidth allowance based on the parameters of each tariff. If the volume of traffic
is exceeded, uploads and/or downloads can be automatically restricted. Services are then
resumed under the condition of a transfer of funds by the user into their account. This method
‘nudges’ customers into making payments on time.
The manager's workstation is equipped with the instruments to create current (at any given time)
and analytic reports, covering periods of a month or more. A single statistics aggregator has
been developed to handle larger volumes of data.
An administration web interface has been created. MAC (media access control) addresses are
automatically assigned to specific ports. This allows for the option of adding new tariffs.
The functionality allows administrators to prevent the emergence of problems or avoid serious
consequences when problems do arrive. In case of technical failure or breakage of the network,
the node can be located promptly and a request for troubleshooting will be sent
to technical support.
Additionally, a web interface has been developed for employees of the company, as well as
end users. The user account area increases loyalty to internet service provider and offers:
- Information about charges, speed limits and current tariffs
- Topping up the user balance
- Changes to settings and the current tariff