Not everybody knows what happens when a client calls a taxi service or orders a car through an app. If the service has no free cars, it transfers the order to another company it cooperates directly with or through to a taxi aggregator. How does it all work? How do the operators and drivers avoid confusion, and how do the cars arrive without (or almost without) delay?
To ensure high-quality work, aggregators need specialized software. We will outline how it works based on the example of Resident Taxi. The service consists of a server, website, CRM, driver and vehicle control unit, and iOS and Android mobile applications.